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About This Site
theoptrex.co.uk participates in the Amazon Associates Programme and is not affiliated with, endorsed by, or connected to Reckitt Benckiser Group plc, Optrex, or any of their subsidiaries. This site is intended to provide product information.
Amazon Purchase Support
Important: Optrex products featured on this site are sold through Amazon. All purchase-related enquiries should be directed to Amazon Customer Service.
Orders & Delivery
To check the status of your order, update your delivery address, or resolve delivery issues, sign in to your Amazon account or contact Amazon Customer Service.
Returns & Refunds
Return and refund requests are managed directly through your Amazon account, where you can start the process quickly and easily.
Payments
For any questions about payment methods, billing errors, or invoicing, please contact Amazon support.
Product Reviews & Complaints
If you have experienced an issue with a product you received, we recommend reporting it through Amazon with your order details and, if necessary, photographs.
Manufacturer Information
For direct enquiries about Optrex products, you may contact the manufacturer using the details provided below.
Reckitt Benckiser Group plc
103-105 Bath Road, Slough, Berkshire, SL1 3UH, United Kingdom
Call: 0333 2005 345
RB Consumer Relations
PO Box 4044
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Note: We do not handle enquiries regarding purchases, delivery, returns, or the product itself. For these matters, please contact Amazon Customer Service or the manufacturer.